Accepted Methods of Payment:
Cash, Check* Visa, MasterCard, AmEx, Discover, PayPal (*copy of driver’s license required when paying with a check. There will be a minimum $35 fee for any returned check) Credit Cards are processed securely via Square Payment is expected at time of service. We prefer to devote our time to caring for our patients, as opposed to managing accounts.Rescheduling Policy / Cancellations:
Sometimes cancellations within 24 hours of your scheduled appointment time are unavoidable. However, a cancellation within 24 hours of your scheduled appointment makes it difficult for us to fill that time slot with another client waiting. This results in a loss of revenue and is financially damaging to the business. Please be respectful of this and if your appointment needs to be changed, please give us 24 hours notice. Please note, appointment changes within 24 hours notice will be responsible for the full service fee. Missed appointments or “No Shows” may be responsible for the full service fee. Thank you for your understanding.Our Commitment to a Safe and Respectful Environment
Providing in-home veterinary care—especially end-of-life care—requires a calm, supportive, and respectful setting for families, patients, and our team. We are deeply committed to maintaining a safe environment during every home visit.
To protect that environment, we maintain a zero-tolerance policy for abusive or disruptive behavior. The following behaviors are not acceptable:
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Verbal or physical abuse
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Threats, intimidation, or aggressive conduct (direct or implied)
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Yelling, screaming, or hostile outbursts
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Harassment of any kind
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Discriminatory remarks or actions
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Profanity, name-calling, or abusive language directed toward staff
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Malicious or harmful statements about others
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Aggressive or menacing behavior toward people or pets
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Any other behavior that disrupts or compromises the safety and well-being of our team
If a client engages in any of the behaviors listed above, services will be discontinued immediately. Medical records will be forwarded to the address on file, and we will be unable to provide future services to the client or members of their household.
We understand that emotions can run high during difficult moments, and we approach every visit with compassion and empathy. We sincerely appreciate your cooperation in helping us maintain a respectful and supportive experience for everyone involved.
Thank you for your understanding.
Available services: In-Home Veterinary Euthanasia, Veterinary Chiropractic, Veterinary Acupuncture CLICK HERE TO COMPLETE THE APPOINTMENT REQUEST FORM